Privacy Policy

Noorma Kaamal ("we," "our," or "us"), an online storefront owned and operated by P&D Fashion Resources (an Association of Persons / AOP registered company based in Karachi, Pakistan), is committed to protecting the privacy of our customers.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from [noormakaamal.com](https://noormakaamal.com) (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this policy.

---

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
* Name
* Billing address
* Shipping address
* Payment information (including credit/debit card types used via our third-party merchant processors)
* Email address
* Phone number

We refer to this information as "Order Information."

Note: We do not store or process your raw credit/debit card numbers directly on our servers. All payments are processed securely via our integration with State Bank of Pakistan (SBP) regulated payment gateways (such as Safepay) or platform-certified merchant processors.

---

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
* Communicate with you (via Email, SMS, or WhatsApp regarding your order);
* Screen our orders for potential risk or fraud; and
* When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

---

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
* Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [Shopify Privacy Policy](https://www.shopify.com/legal/privacy).
* Logistics & Couriers: We share your contact details and shipping address with our partner domestic and international courier services to fulfill physical delivery of garments.
* Payment Gateways: Your transaction information is passed securely to authorized local merchant gateways to settle payment operations.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

---

4. Your Rights

We recognize data privacy rights for both our local and global audience:

A. Pakistani Residents
For residents within Pakistan, your data is processed and protected in accordance with the **Prevention of Electronic Crimes Act (PECA)** and other applicable federal consumer and digital regulations. You have the right to request access to the personal data we hold about you and ask for errors to be rectified.

B. International Customers (Including EU/UK, MEA and North American Visitors)
If you are visiting or purchasing from outside Pakistan (including the European Economic Area, United Kingdom, or jurisdictions with similar global frameworks like GDPR/CCPA), you have specific data protection rights. Regardless of your location, we afford you the following rights:
* Right of Access: You have the right to request copies of the personal data we hold about you.
* Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
* Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data under certain conditions.
* Right to Restrict or Object to Processing: You have the right to request that we restrict the processing of your personal data, or object to our processing under certain conditions.
* Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.

If you wish to exercise any of these rights, please contact us using the dedicated information in the **Contact Us** section on our website. Please note that your information will be transferred outside of your region, including to Canada, the United States, and Pakistan, to be processed via our e-commerce platform host.

---

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

---

6. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

---

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our privacy compliance team at:

P&D Fashion Resources (Noorma Kaamal)
Email: noorma.kaamal@gmail.com
Address: 2nd Floor, SARA Corporation Plot L-3A, Shafiq Mill Colony, Block 22 Gulberg Town, Karachi